1992 RHD Toyota Aristo Turbo JZS147 RHD Lexus GS300

Frequently asked questions:Q and A

·Q: How much is Tax?A: 6% ONLY for buyers inVAall others are included in the price.

·Q: What is your Core charge?A: We do not charge a core charge nor do we require you to send us your old engine or transmission.

·Q: Do you ship to residence?A: Yes for a residential and lift gate charge of $45.00on top of the regular price

·Q: How will I get it off the truck once it arrives?A: The truck driver will be able to unload the item on to your driveway IF you pay for the lift gate service. Lift gate is FREE for Business's

·Q: How long does it take to arrive?A: 5-7 Business days (In most cases) from date of cleared payment.

·Q: Do you ship internationally?A: NO only to the United States

·Q: Are pick-ups allowed?A: YES anytime during business hours.

·Q: What is the warranty?A: If you are using the engine in its original application it will be a 90 Day warranty on Engine internals only. If it is a "swap" into another car for performance purposes it will be a 30 Day warranty. There is NOwarranty on Rotary engines period.

·Q: Are any other parts covered under the warranty?A:No, none of the attached parts are covered under the warranty only the BLOCK, HEAD, TRANSMISSION internals will be covered.

**READ CAREFULLY**

·CUSTOMER MUST LEAVE THERE TELEPHONE NUMBERor the item will not ship.

·

·If you are wanting the engine shipped to anywhere, but the verified PayPal Address you must contact us.

·If you are thinking of ordering an engine and are unsure if it is the right one for you please call us **800.964.9904**

·If you hit the commit to buy button you will be responsible to pay for the item and if you do not we will file unpaid item dispute with eBay.

·If there are damages you must file a claim with the shipping company.

Shipping and Handling:

We ship through a variety of different shipping companies that all require a telephone number for the Consignee (Buyer) so we absolutelyMUSThave your telephone number without exception. If you do not supply us with a good contact number we will not ship your item out.

If your package is damaged when it arrives to you please file a claim with the shipping company immediately.

If the engine arrives in any other position than on its oil pan please have the driver note it for you so in the event of a claim there is documentation.

Contact Information:

[Website :www.JapaneseEngineImport.com]

Payment Methods:

·PayPal [With confirmed address only]

·CASH [Only on items that are picked up]

·Credit Cards [American Express, Visa, MasterCard, Discover]

·Cashier or Bank Checks

·Business Checks (No personal checks)

All payments must be mailed to:

Japanese Engine Import

9247 Mike Garcia Drive

Manassas, VA 20109

Warranty Information:

1.Refunds or Replacements will only be issued once we have the item returned for inspection (NOEXCEPTIONS).

2.Item must be installed by anASEcertified technician with repair order if requested.

3.No item will be warranted if damaged seized or blown due to unprofessional installation

4.Shippingwill not be refunded in any case to and from the customer.

5.We do not offer any sort of Labor warranty in any case with no exceptions.

6.Items must be returned with ALL the parts that were included when sent. Any items removed will be added up and charged to the customer in the event of a refund. We have multiple pictures of the engine as well as the items included so this will be very strictly enforced.

**Contact Us** 800-964-9904**

www.JapaneseEngineImport.com